Returns and Shipping

Orders are processed Monday-Friday and shipped within 24-48 hours from the order date. Orders placed on the weekend and select holidays are processed on the following business day.

Once the order ships, it is the responsibility of the Customer to contact USPS/UPS (any carrier) if there are any issues regarding the delivery of your package. We will not intervene at this point. 

You are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the total amount. 

For returns over $75, please use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your return. 

Lost Shipments during a returned shipment is the responsibility of the customer, not Radiant Living Biz